Privacy Policy
Last updated: March 2026
Welcome to Klatu.co. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI-powered video generation services. By accessing or using Klatu, you agree to the collection and use of information in accordance with this policy.
Looking for our Terms of Service?
View Terms of Service1. Information We Collect
Personal Information: When you register an account or purchase credits, we collect information such as your name, email address, billing details, and account credentials.
User Inputs and Content: We collect the text prompts, scripts, media uploads, and assets you provide to generate AI videos, as well as the resulting Generated Output.
Usage and Technical Data: We automatically collect log data, device information, IP addresses, browser types, and usage patterns to optimize performance and prevent abuse.
2. How We Use Your Information
We use your information to operate, maintain, and provide the core functions of our AI video generation services, process payments, and manage your account.
We may use data to train, refine, and improve our AI model algorithms, optimize infrastructure usage, provide customer support, and enforce our Acceptable Use Policy.
We may send administrative notices, service updates, and marketing communications (which you may opt out of at any time).
3. Data Sharing and Third Parties
Third-Party Service Providers: We share necessary data with trusted vendors who assist with cloud hosting, payment processing, analytics, and AI model execution, strictly under confidentiality agreements.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of assets, user data may be transferred as part of the business assets.
5. Data Security and Retention
We implement industry-standard technical and organizational measures to protect your personal data and content against unauthorized access, alteration, disclosure, or destruction.
We retain your personal information and uploaded assets for as long as your account is active or as necessary to fulfill the purposes outlined in this policy and comply with legal obligations.
6. Your Privacy Rights and Choices
Depending on your location, you may have rights under applicable privacy laws (such as GDPR or CCPA) to access, correct, export, or request the deletion of your personal data.
You can manage your account information directly in your settings or request complete account deletion by contacting our support team.
7. Children's Privacy
Klatu is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal data, we will take prompt steps to delete it.
8. International Data Transfers
Your information may be transferred to and processed on servers located outside of your state, province, or country, where data protection laws may differ. By using Klatu, you consent to such transfers.
9. Changes to Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of this document. Continued use of Klatu following updates constitutes acceptance of the revised policy.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at privacy@klatu.co.